The websites www.agricoltoricustodi.it www.agricoltoricustodi.com are owned and operated by “Casa Vecchia” Agricultural Society of Gherpelli SS Prato di Correggio (RE) – 42015.

According to privacy laws and rules, the owner of the processing of personal data is “Casa Vecchia” Società Agricola di Gherpelli SS based in Prato di Correggio (RE) 42015.

We are committed to protecting and respecting your privacy. We want to let you know how we use and protect the personal data you provide. This policy (“Privacy Policy”) describes how we use and protect any data you provide while using this website, when placing orders through our website or through our free call center or when visiting our offices. If you have any questions about this policy or do not agree with it, before using this site, you can contact our customer service by email at the following address privacy@agricoltoricustodi.com

We inform you that we may change this policy by updating this page accordingly and we will keep you informed of any such changes. We encourage you to check this page in order to keep yourself posted. This policy will take effect from 21 September 2020.

How we collect data

You can use this website without providing any data. However, if you provide us with any data, you can benefit from some additional services. We may collect the following data:

  • your account registration details, including your name, telephone number, postal address and email address;

  • billing data, data on purchase transactions and credit card information (if you make purchases);

  • if you contact us, we may keep evidence of your data;

  • data relating to our services, guided tours, purchases, any newsletters that you may possibly access to;

  • data of your personal and professional interests, demographic data, experiences with our products and references of your liking for sending further info relating to our products and services.

How we use the data

We also process data digitally to provide you with better and customized services, in particular for the following purposes:

  • to keep internal data collection;

  • to improve our products and services;

  • to communicate with you by e-mail, telephone or post in case of contact between us in case of purchases;

  • to communicate with you with regard to your account;

  • if you have purchased a product or service, you will be registered in the mailing list of Agricoltori Custodi and you will receive our periodic newsletters and mails via mail, e-mail or chat (Wahtsapp, Telegram, Instagram, Messenger). if you no longer wish to receive such mails and messages, you can request us via customer service or via email at privacy@agricoltoricustodi.com and your data will be immediately deleted from our mailing list;

  • to contact you via email and message with regard to products and services that are similar to your choices in order to share with you information related to our products and services and events that could be interesting for you. If, at any time, you wish to no longer be contacted with this regard, you can request us via customer service or via email at privacy@agricoltoricustodi.com and your data will be immediately deleted from our mailing list;

  • in case of your purchase of our products or services to the aim to contact you by mail or message for market research, unless you have expressly denied your authorization to that purpose. We inform you that you can stop the use of your data. To the aim, you can request us via customer service or via email at privacy@agricoltoricustodi.com and your data will be immediately deleted from our mailing list.

Direct marketing

As above specified, we would like to provide you with information about new products and services, promotions, special offers, events, and other interesting and relevant information for you. If you have expressly authorized us with this regard, we may send you this information via mail or telephone or message. In case of your purchase of our products or services, we may keep your email and postal address for future messages. If, at any time, you wish to stop the use of your data, you can request us via customer service or via email at privacy@agricoltoricustodi.com and your data will be immediately deleted from our mailing list.

We would also like to provide you with the above information by email. However, we are aware that email spam is an issue. If you are our customer:

  • we may contact you in case of purchase or in case of other reasons to send you information about our products via email or chat, unless you have expressly denied that authorization;

  • we may also use your email or chat address to share information about our products, services and events that may relevant for you.

  • In any case, when you provide your personal data, we will ask you if you are interested in receiving the info emails or messages from Agricoltori Custodi.

  • If at any time you wish to stop the use of your personal details, you can click on the unsubscribe link in the email or you can request us via customer service or via email at privacy@agricoltoricustodi.com and your data will be immediately deleted from our mailing list.

The other parties we share your data with

We won’t disclose your personal data to third parties, with the following exceptions:

  • our partners and suppliers involved in our business;

  • other network members belonging to “Agricoltori Custodi” and “Casa Vecchia” as defined by the applicable local law, in order to process your data for the same purposes or within the same activities described in this Privacy Policy;

  • a buyer or potential buyer of our business, unless you have expressly denied the authorization or we could be forces to share your personal data in order to comply with any legal obligation, or to apply our Terms and Conditions and other agreements; or to protect rights, property or safety of “Casa Vecchia”, in particular with regard to fraud prevention and credit risk.

We have also taken proper security procedures in order to assure the security of processing data in every country we can operate.

How you can get a copy or modify the data

According to the law on Privicy Policies, you may at any time ask what kind of your data we collect. If you wish to receive a copy of your data we keep, you can write to our customer service at “Casa Vecchia” Società Agricola di Gherpelli SS – Prato di Correggio (RE) – 42015 or e-mail to privacy@agricoltoricustodi.com

If you believe that any of your data is incorrect or incomplete, or if you want to delate your data, you can mail at “Casa Vecchia” Società Agricola di Gherpelli SS – Prato di Correggio (RE) – 42015 or e-mail at privacy@agricoltoricustodi.com We will update any data as soon as possible.

If you wish to correct or update any data, you can also do it by logging into your online account.

Security

In order to prevent unauthorized access or disclosure, we have suitable physical and digital procedures to secure the data. In particular, when we use payment data, we use standard encryption technologies.

If you have been provided with a password in order to access to our website, you are responsible for keeping safe that password. We therefore ask you not to share it with anyone.

All data provided through our website, phone, or other ways, are stored on servers located in Italy. Our staff people will be the only ones to process the data. Providing us with your personal data, you give the authorization to transfer, storage or process as above. “Casa Vecchia” will take all procedures in order to assure the security of your data and in compliance with this privacy policy.

Links

Our website may host links to other websites that are not under our control. In these cases, we will try to make sure that when you leave our site this is as clear as possible. However, we are not responsible in any way for such websites. Once you have left our website, we cannot be responsible for the protection and confidentiality of any information that you provide. We therefore invite you to act with caution and read the privacy statements relating to these other sites.

Cookies

We are committed to protecting and respecting your privacy. We would like to inform you about how we use cookies on your computer or other electronic device, as well as how we protect any personal data through cookies when you browse our website. If you have any questions about this information or do not agree with it, please contact our customer service at the e-mail privacy@agricoltoricustodi.com

We inform you that we may change this policy through the update of this page accordingly. We invite you to check any changes. This policy will take effect from 20 September 2020.

What are cookies and their use

Cookies are files that store data on your hard disk or browser. That means our website can recognize what you have browsed. Cookies help us to keep your preferences on the website and to contents for you.

We do not use data for marketing purposes. We use cookies to:

  • record data about your login session (for example particular products or services purchased from our website);

  • record specific data which you have selected while browsing the website;

  • record the data of your answers to our questions.

Which cookies we use

Our website uses the following cookies:

COOKIES’ NAME

TYPE

PURPOSE

PRIVACY

User_id

Session

Id record

Profiling

Cookies options

If you wish, you can disable cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, that can be done by selecting “Tools/Internet Options” and resetting your privacy settings or selecting “delete cookies”. You can get more details on how to do that with your specific browser by clicking “Help” on your browser menu or at www.allaboutcookies.org

If you have any further questions about the protection of your personal data or about how we use cookies on our site, do not hesitate to contact our customer service at privacy@agricoltoricustodi.com

The last update of this policy is on 20 September 2020.